Select your town (change)We have set your location here.
You can change it at any time by clicking on the link above.
Natural Gas Heating Grants
Popular Natural Gas Heating Grants Questions
The response time for reply to your query is 24 hours (Excluding weekends and Bank Holidays).
If you have an Urgent Query, please contact our customer services team on: 0800 032 4567
What kind of business are you?
Are you an electricity customer? Click here
for more information
How do you pay for your natural gas?
Do you receive a monthly bill for your energy usage?
With a Pay as You Go card
Do you purchase a top-up card for your energy?
Are you a business? Click here
for our business tariffs & offers
Make sure you have your bank details and SMP number ready
All we need is your account number and sort code *
Okay, I have them
This is the number usually at the top right of your bill †
If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0800 032 4567
† If you don’t have this number, call our switch team on 0800 032 4567