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Our Purpose
firmus energy mission

Our Purpose, Mission and Vision

Our Purpose:  To optimise return from our investment in the gas network and other technologies in order to facilitate transition to net zero carbon.

Our Mission:  To deliver social and shareholder value, by being energy and environmentally market-led, profitable, innovative, efficient, sustainable and socially responsible in light of transition to a zero carbon economy.

Our Vision: To become the gas provider of choice in the Northern Ireland energy market, remove oil dependency, decarbonise and be a key energy influencer (for the consumer, business, utility regulator, government and other stakeholders).

Our Strategy - Distribution
W Work existing assets (gas infrastructure)
 I  Infill residential areas
N  Optimise opportunities to bring natural gas to New areas

Our Strategy - Supply
O Seek to Optimise new customers across all gas markets
N  Understand customer Needs
E  Make and Effective return on the investment.

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What kind of business are you?

Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?


With a Pay as You Go card

Do you purchase a top-up card for your energy?


What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.


Large Business

Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *


SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000