A look inside Firmus Energy - meet our team

A look inside Firmus Energy - meet our team

At Firmus Energy, we’re here to deliver safe, reliable, and affordable energy to homes and businesses right across Northern Ireland. We’ve grown into a trusted energy provider by keeping our customers at the heart of what we do, and our success comes down to one thing: our people.

From Customer Experience and Operations to Finance, IT, HR, Marketing and Technical teams, everyone here plays a part in looking after our customers. So, we thought we’d introduce you to a few of them, in their own words.


Damian McAllister, Telesales Executive

“No two days are the same in telesales. I enjoy speaking with customers, helping them find the right energy solution and working towards our team goals. There’s a great buzz in the office, and a real sense of achievement when you deliver results.”



Laura Steele, Customer Service Officer

“I joined Firmus Energy as a Customer Service Assistant four years ago, and with the support and development on offer I’ve progressed into my current role as a Customer Service Officer. The people are what make it: the team is supportive, welcoming, and knowledgeable, and from day one I felt part of something that values respect and helping one another. Firmus is more than a workplace. It invests in its people and creates a culture where you can thrive. For anyone considering a career here, I’d highly recommend it.”



Lewis Preston, Data Analyst

“One of the things I value about working at Firmus is that you’re encouraged to have your say. If you see something that could work better, people are open to hearing it and happy to find a solution together. I’ve been able to put myself forward, take on new challenges and move into a role I wouldn’t have expected when I started. If you’re willing to put the work in, the opportunities are there, and you’ve got good people around you to support you.”


Chloe Murphy, IT Support Engineer

“I first joined Firmus Energy on placement and was excited to come back because of the people and the culture. There’s a real sense of community, with colleagues always willing to support one another. What I value most is the encouragement to keep learning and developing new skills. It’s a welcoming place where everyone plays their part and we celebrate successes together.”

Come and join us

We’re proud of the team we’ve built, and we’re always glad to welcome new people into it. We’re a growing business, and we back our people with real support, continuous learning, and the chance to progress across the company.

Whether you’re just starting out or looking for your next challenge, there’s room here to grow, make a genuine impact and help shape what comes next. If that sounds like you, we’d love to hear from you.

See our current job openings and apply to join our team today.