firmus energy staff values
At firmus energy, we believe the best way to create a culture to be proud of it by living the values that are closest to our hearts.
Our four values reflect what we are, how we do things, and where we increasingly want to be.
We put our customers first. We deliver great customer service by focusing on understanding and meeting our customer’s needs simply, efficiently and courteously.
We keep it simple. We listen carefully and communicate clearly. We aim for a shared understanding.
We are open and honest and won’t let you down. We work in an ethical and straightforward way and honour commitments and promises we make.
We work together as one team.
Didn't find the answer you were looking for? Ask a Question
The response time for reply to your query is 24 hours (Excluding weekends and Bank Holidays).
If you have an Urgent Query, please contact our customer services team on: 0800 032 4567