Meter Reading. How do I submit my meter reading?
Reading your meter
firmus energy will endeavour to read all meters once a year. We would ask that you ensure your meter can be accessed for this. If we don’t receive your self read within the stated time frame, or if we can’t access your meter, you will receive an estimated bill.
When reading your meter, read the digits from left to right ignoring the digits in the red box, or after the comma.
*Customers with a pay-as-you-go meter do not need to read their meter or submit a meter reading. This is for customers with a credit meter only.
firmus energy will endeavour to read your meter once a year. Any questions regarding your meter read please email us at firstname.lastname@example.org or call us on
0800 032 4567. ( Please supply your full address details)
Didn't find the answer you were looking for? Ask a Question
The response time for reply to your query is 24 hours (Excluding weekends and Bank Holidays).
If you have an Urgent Query, please contact our customer services team on: 0330 024 9000