Can I change from a credit meter to a prepay meter?
You can usually change from a credit meter to pre-payment meter free of charge. We will need to assess this on a case by case basis. Please contact our team via:
- Email: firstname.lastname@example.org
- Freephone: 0330 024 9000
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The response time for reply to your query is 24 hours (Excluding weekends and Bank Holidays).
If you have an Urgent Query, please contact our customer services team on: 0330 024 9000