Releasing our emergency credit on a libra Pay-As-You-Go Top Up meter
Firstly, make sure all gas appliances are switched off!
Insert gas card:
- Then, press and hold the black button ‘B’, until the meter flashes ‘release ‘B’, or ‘Let Go’.
- Remove card and after 30 seconds you will hear a clicking sound and this is the valve reopening.
- It can then take up to a further minute for the display to change from ‘Off’ to ‘On’, or ‘C’ to ‘O’ (open). You will then need to reset your boiler.
To do this, please consult your boiler manual that was supplied by your installer; alternatively please contact any gas safe installer to assist you. A gas safe registered installer can be found by entering your postcode here http://www.gassaferegister.co.uk/
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