Bills & Payments

25 answers

Answers

How do you calculate my monthly Direct Debit?

Credit meter customers We work out your Monthly Direct Debit from your average yearly gas usage. You choose the date we collect each month to suit your cash flow. This can be any…

How do I pay for my gas if I am not a Direct Debit customer?

At Firmus Energy we want you to be in control of your account. If you don’t pay by Direct Debit there are several ways to pay your gas bill so you can choose the option that best…

Can I pay my gas bill by cheque?

You are unable to pay by cheque if you have selected the online discount offer. If you have an offline account or are in the Ten Towns area you can pay by cheque.

I can’t understand my as gas bill. Can you help?

Understanding your Firmus Energy natural gas bill 1. Billing Period - The first and last date of the current billing period 2. Date of Issue - The date your bill was issued 3…

Will I receive a gas bill in the post?

If you selected the firmus energy online discount offer, you will not receive paper bills in the post. You can view and print your bills through 'my account.' To access your…

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