I can’t understand my as gas bill. Can you help?

Understanding your Firmus Energy natural gas bill

1. Billing Period - The first and last date of the current billing period

2. Date of Issue - The date your bill was issued

3. Invoice No- Your invoice number

4. Account No. - Your customer account number 

5. Customer Details & Billing address details - Your name and address.

6.Supply Address- The property where gas meter is located if different

7. Meter No. - Your meter number 

8. Meter Readings - Your present and previous meter readings. 
If the figures shown are followed by ‘A’, an adjustment has been made to your previous bill. ‘C’ is a read provided by you. ‘E’ is an estimated read.

9. Units - The figure represents the number of units in cubic meters (m3) which you are being billed for (the difference between your current and previous meter readings).

10. Conversion Factor - The conversion factor used to convert the gas from cubic meters to kilowatt hours (kWh). 

kWh - The figure in kWh for which you are being billed. 

11. Gas Consumption - The amount of gas used for this period

12.  Tariff Type:  The tariff your account is on

13. Last Bill Balance - This is the balance brought forward from your last bill. -

14. Payments made in and payment type – If you pay by direct debit these show the monthly payments you have made. 

15. Gas consumption for this period- Gas used between current and previous meter reading, displayed at current unit rate, and charged in kWh

16. VAT @ 5% - VAT charged to account @ 5%.

17. Discount if applicable- This is available if you pay by direct debit or comply with terms and conditions of online account.

18. DD Payment Amount Dates - If you pay by monthly direct debit these show future dates and amounts of your payments.

19. SMP - Stands for supply meter point. This is the unique number which relates to the natural gas connection to your property.

20. Total Amount - If you pay by cash or variable direct debit, this is the amount due to be paid 14 days from the date on the bill. This is the current balance if you pay by monthly direct debit.

21. Percentage difference graph- This compares your usage this quarter against the same period last year, comparing whether usage has increased or decreased.

Check out our handy guide to understanding your firmus energy natual gas bill [PDF-200kb]

Still got a question?

You can email: billing@firmusenergy.co.uk or call us on our freephone number: 0330 024 9000