What is the current discount offer in Greater Belfast?

Switching to Firmus Energy is easy. We have two plans to choose from: Credit and Pay as you go. Pick whichever suits you best.

Before you start, it helps to have a few details ready.

Credit meter

Have these to hand:

  • Your SMP number. You'll usually find it in the top right-hand corner of your natural gas bill. No bill handy? Just email customeroperations@firmusenergy.co.uk or call our Switch Team on 0330 024 9000 and we'll help you find it.
  • Your bank details, including sort code and account number, if you'd like to pay by direct debit. These are on your bank statement or cheque book.
  • If your account needs two signatures, or you're not the account holder, email customeroperations@firmusenergy.co.uk or call us on 0330 024 9000.
Pay as you go

Have these to hand:

  • Your Meter Module Number. You'll find this on your meter.
    Your Meter Serial Number. This is also on your meter and starts with an 'E', for example E6 S00123456789.
  • Can't find yourdetails? Email customeroperations@firmusenergy.co.uk or call our Switch Team on 0330 024 9000 and we'll help.

Ready? Start your switch here. 

Still looking for an answer?

Need more help switching to Firmus?

Call us

Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000