I am a Pay As You Go customer wanting to switch to Firmus Energy

Pay as you go customers

Switching is easy. Before you start, here's what you'll need to hand.

First, your Meter Module Number. You'll find this on your meter.

Then, depending on your card:

Blue pay as you go card (Quantum, Libra 200 and Libra 210 meters)

• Your card number. A blue card begins with 'L' and ends with 'M', for example L0123456789M.
• Your Meter Serial Number. This is on your meter too and starts with 'E', for example E6 S00123456789.

Red pay as you go card

• Your card number. A red card begins with 'S', for example S000123456789.
• Your Meter Serial Number. This is on your meter too and starts with 'E', for example E6 S00123456789.

Got everything? Start your switch here.

Not sure which card you have, or can't find your details? No problem. Call our Switch Team on 0330 024 9000.