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Friday: 9am to 3:30pm
Pay as you go customers
No. If you have a red pay as you go card, just take your existing SSE Airtricity card to your PayPoint outlet, as advised in your welcome letter, and they'll update it with your new Firmus Energy tariff.
We'll send you full instructions close to your switch date.
This applies to customers with red pay as you go cards. If you have a blue card, we'll send you a new one around the date of your switch.
Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm
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