Do I need to buy a new Pay-As-You-Go Top Up card to switch?

Pay as you go customers

No. If you have a red pay as you go card, just take your existing SSE Airtricity card to your PayPoint outlet, as advised in your welcome letter, and they'll update it with your new Firmus Energy tariff.

We'll send you full instructions close to your switch date.

This applies to customers with red pay as you go cards. If you have a blue card, we'll send you a new one around the date of your switch.

Still looking for an answer?

Need more help switching to Firmus?

Call us

Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000