Firmus Care free gas safety inspection

Free gas safety inspection

Through the Firmus Care scheme, Firmus Energy offers eligible homeowners a free annual gas safety inspection on your natural gas heating and appliances. You may be eligible if you live alone, live with a minor, or everyone in your household meets the Firmus Care criteria.

Please note: this inspection isn't a substitute for having your gas appliances serviced and maintained regularly. Check with your boiler manufacturer or installer about your warranty, as a safety inspection shouldn't be treated as a boiler service for warranty purposes.

Gas appliances should be serviced by a Gas Safe Registered Installer, in line with the manufacturer's instructions, so they run safely and efficiently.

If your boiler is in your attic, there needs to be a permanent means of access or fixed ladder, a permanent light and proper flooring, so the inspection can be carried out safely.

Eligibility

If you're a homeowner and think you qualify under the Firmus Care scheme, click here to fill in the application form online. Or get in touch using the details above and we'll post you a copy to complete and return.

If further work is needed

Any further work identified during the inspection is chargeable, and it's the customer's responsibility to pay for it. We'll always tell you the cost and agree it with you before any work goes ahead.

If a dangerous appliance is found

If the Gas Safe Registered Installer finds an appliance or installation that could be dangerous, they may need to shut off your gas supply until it's fixed. This is only ever done to keep you safe, and we'll always tell you what's happening and why.