Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Up to 40% off

Up to 40% off

when you upgrade your home to all the benefits of natural gas - here are just a few!

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    Constant Hot Water

    Hot water never runs out with natural gas. Enjoy fantastic showers with a new high efficiency combination boiler and no more waiting around for the water to heat up.

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    Instant Heat

    “My house heats up so quickly since I have upgraded to natural gas”
    Tommy Fisher from Lurgan

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    New High Efficiency Boiler and Controls

    New ‘A’ rated natural gas boilers are over 90% efficient, compared to around 70% for an old oil boiler over 15 years old*. When you upgrade to natural gas you get new modern controls so you can adjust the room temperature to your own personal comfort level. (source SEAI)

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    Free Meter Connection

    A free meter connection to the firmus energy network is currently available to all new customers within 30 meters of the pipeline.
    (Subject to firmus energy connection policy)

Option 1

Up to £1000 Boiler Replacement Grant Plus… £150 Cashback

The Boiler Replacement Grant gives you up to £1,000 towards the cost of a new SEDBUK ‘A’ rated natural gas boiler. On top of that, if you sign up before the closing date of 31st March 2017 you’ll get an extra £150 guaranteed off your conversion costs.

Household
income
Less than
£20,000
Household
income
£20,000 -
£39,999
Household
income
£40,000 and
over
Boiler
Replacement
Scheme
£1000 £500 £0
firmus energy
contribution
Guaranteed to
31st March
2017)
£150
Guaranteed
£150
Guaranteed
£150
Guaranteed
Total Grant
Available
£1150 £650 £150

Terms & Conditions

1. If you are an Owner Occupier and sign a Gas Application Form before the 31st March 2017 you can claim an additional £150 firmus energy contribution where £150 can be taken off the cost of your conversion to natural gas regardless of your fuel type or the age of your boiler.

2. The Government Boiler Replacement Grant goes towards the cost of converting your old oil boiler to a new high efficiency SEDBUK ‘A’ rated natural gas boiler. The amount you receive depends on your total household income and the age of your boiler. To receive a grant you must be a homeowner with a 15 year old oil boiler or older, live within 30 metres of the firmus energy natural gas network, and have a total household income of less than £40,000. Grant is part funded by the NI Executive and administered by the Housing Executive.

3. Full terms and conditions are available on the firmus energy website www.firmusenergy.co.uk/terms

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Option 2

Up to £1000 Boiler Replacement Grant Plus… 0% APR Representative
(on remaining balance)

The Boiler Replacement Grant gives you up to £1,000 towards the cost of a new SEDBUK ’A’ rated natural gas boiler. On top of that, if you sign up before the closing date of 31st March 2017, you can upgrade your property to all the benefits of natural gas and spread the costs over 3 years with 0% APR Representative with no deposit (up to £2200*).

Household
income
Less than
£20,000
Household
income
£20,000 -
£39,999
Household
income
£40,000 and
over
Boiler
Replacement
Scheme
£1000 £500 £0
firmus energy
offer
(36 monthly
payments with
no deposit up to £2200)
0% APR
Guaranteed
0% APR
Guaranteed
0% APR
Guaranteed
Total Grant
Available
£1000 +
0% APR on
remaining
balance
£500 + 0%
APR on
remaining
balance
0% APR on
full balance

Terms & Conditions

1. 0% APR Representative on the cost of installation can only be used in conjunction with the boiler replacement grant and no other offer.

2. 0% APR Representative on the cost of installation is available regardless of age of boiler or fuel type.

3. 0% APR Representative on the cost of installation is available on boiler installations up to the value of £2200 with no deposit required. Any additional cost above £2200 must be paid by the customer. Representative example: Total credit £2200 (0% fixed), 36 monthly payments of £61.11. Total amount payable £2200. Other options may be available.

4. The Government Boiler Replacement Grant goes towards the cost of converting your old oil boiler to a new high efficiency SEDBUK ‘A’ rated natural gas boiler. The amount you receive depends on your total household income and the age of your boiler. To receive a grant you must be a homeowner with a 15 year old oil boiler or older, live within 30 metres of the firmus energy natural gas network, and have a total household income of less than £40,000. Grant is part funded by the NI Executive and administered by the Housing Executive.

5. Full terms and conditions are available on the firmus energy website www.firmusenergy.co.uk/terms

Find out if you can connect

Register your interest now and we will contact you as soon as possible to inform you if you can connect to our gas network or alternatively call our Customer Enquiry Line on 0330 024 9000.

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What kind of business are you?

or
Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *

&

SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000