Select your town (change)We have set your location here.
You can change it at any time by clicking on the link above.
Offices Closed

Due to the severe weather conditions our offices are closed from 2pm today.

Our Customer Services Team will be available tomorrow from 9am.

If you smell gas or wish to report a gas emergency please redial 0800 002 001 or continue to hold and select option 4.

We apologise for any inconvenience and thank you for your patience.

What kind of business are you?

or
Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP number ready

Bank details

All we need is your account number and sort code *

&

SMP Number

This is the number usually at the top right of your bill

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0800 032 4567
If you don’t have this number, call our switch team on 0800 032 4567