Smell gas? If you smell gas, contact the 24hr NI Gas Emergency Service immediately on 0800 002 001 Find out more

Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

Click Here
Select your town (change) We have set your location here.
You can change it at any time by clicking on the link above.

Thanks for entering

A winner will be chosen on 31st August. Want a further chance to win? Just register your interest for natural gas to be in with the chance of winning a £50 voucher. Enter the promo code: #Transform50 at the end of the form. Click here.

Remember, to enter our competition you must have liked and shared our Facebook page. Click on the Facebook icon below if you have not done that.

If you would like to contact our Customer Enquiry Team please call 0330 024 9000.

Stay Connected


Read Our Blog
Go to Homepage

Sign up to
our Newsletter

Exclusive offers and latest news straight to your inbox!

What kind of business are you?

or
Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP number ready

Bank details

All we need is your account number and sort code *

&

SMP Number

This is the number usually at the top right of your bill

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000