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Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Free Advanced Controls


Free Advanced Controls when you connect to natural gas with firmus energy

Sign up for offer

Register your interest now and we will contact you as soon as possible or alternatively call our Customer Enquiry Line on 0330 024 9000

Free Advanced Controls when you connect to natural gas with firmus energy

Free Advanced Controls

Advanced heating controls give you convenience at your fingertips. Control your thermostat and turn your heating on and off anywhere in your home with this wireless device. With this extra control over your heating you can reduce your waste usage and save money on your heating bills.

By connecting to natural gas you can benefit from -

  • Constant hot water
  • Instant heat 
  • Never needing to re-order fuel
  • More space in your garden by removing the old oil tank and 
  • More space in your home by removing the hot water cylinder
  • Controllable cooking with gas

Claim your FREE Advanced Controls when you install a high-efficiency natural gas boiler in your home and connect to natural gas with firmus energy.

To register your interest in natural gas or learn more about our Free Advanced Controls offer, fill out the form on this page. 

Terms & Conditions Apply.

This offer is open to firmus energy network customers only.

One offer per connection.

Offer ends 31st August 2022.

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What kind of business are you?

or
Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *

&

SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000