Where can I get free, independent advice and support with my Electricity & Gas?

At Firmus Energy, our customers are at the centre of everything we do. These organisations offer free help with money, benefits and wellbeing.

Advice NI

We work with Advice NI, who offer free, impartial and confidential support if you’re having money worries. They can also check you’re getting all the benefits you’re entitled to. Freephone 0800 915 4604, email advice@adviceni.net or visit www.adviceni.net.

Make the Call

Check you’re getting all the benefits, support and services you may be entitled to. Phone 0800 232 1271, or text ADVICE to 07984 405248.

Action Mental Health

A local charity providing mental health recovery services. Phone 028 9182 8494, Monday to Thursday 9am to 5pm and Friday 9am to 4pm. Email info@amh.org.uk. 

JAM Card

A JAM Card lets people with a hidden disability or communication barrier tell others, in a private and easy way, that they need extra time and understanding. To request one, phone 028 9043 6400, Monday to Friday 9am to 4.30pm, or email hello@jamcard.org. 

Minding Your Head

Advice and support on a range of issues that can affect your mental health. Find services in your area at www.mindingyourhead.info/services.