Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Galgorm Competition - Terms and Conditions

  • Entrants must be 18 and over and reside in Northern Ireland.
  • One winner will be selected after the competition closes at midnight on Sunday 26th March 2017.
  • Prize Draw excludes employees of firmus energy and their immediate families, their agents or anyone professionally connected with this promotion.
  • Competition Prize includes: 
    • An overnight stay in a superior guest room for two people.
    • A Celtic Sauna Ritual per person  
    • Use of the Thermal Village
    • Three-course dinner in Gillies Bar & Grill or Fratelli Ristorante.
    • Full Irish Breakfast
  • All vouchers are valid for 6 months from the date of issue. 
  • This gift voucher features a unique ID code, may not be exchanged for cash, and is non-refundable and non-transferrable. 
  • Each gift voucher may only be redeemed once. 
  • The original gift voucher must be presented on arrival and the unique reference code quoted when booking. 
  • Advance reservations are necessary and subject to rate availability. Cancellation policies apply and will be notified to you upon making your reservation. 
  • Valid Sunday – Thursday subject to availability
  • Terms and conditions are subject to change.
  • The promoter of this competition is: firmus energy, A4-A5 Fergusons Way, Kilbegs Rd, Antrim, BT41 4LZ.

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What kind of business are you?

Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

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With a Pay as You Go card

Do you purchase a top-up card for your energy?


What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.


Large Business

Large businesses spend about £250,000 or less per bill

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SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

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If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000