Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Galgorm Competition - Terms and Conditions

  • Entrants must be 18 and over and reside in Northern Ireland.
  • One winner will be selected after the competition closes at midnight on Sunday 26th March 2017.
  • Prize Draw excludes employees of firmus energy and their immediate families, their agents or anyone professionally connected with this promotion.
  • Competition Prize includes: 
    • An overnight stay in a superior guest room for two people.
    • A Celtic Sauna Ritual per person  
    • Use of the Thermal Village
    • Three-course dinner in Gillies Bar & Grill or Fratelli Ristorante.
    • Full Irish Breakfast
  • All vouchers are valid for 6 months from the date of issue. 
  • This gift voucher features a unique ID code, may not be exchanged for cash, and is non-refundable and non-transferrable. 
  • Each gift voucher may only be redeemed once. 
  • The original gift voucher must be presented on arrival and the unique reference code quoted when booking. 
  • Advance reservations are necessary and subject to rate availability. Cancellation policies apply and will be notified to you upon making your reservation. 
  • Valid Sunday – Thursday subject to availability
  • Terms and conditions are subject to change.
  • The promoter of this competition is: firmus energy, A4-A5 Fergusons Way, Kilbegs Rd, Antrim, BT41 4LZ.

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What kind of business are you?

or
Why am I having to do this?

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How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

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&

SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

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If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000