Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

Click Here
Select your town (change) We have set your location here.
You can change it at any time by clicking on the link above.

In the Spotlight - Meet Kieran Downey

Local Lurgan man Kieran Downey of KD Gas Services is your local Gas Safe Registered Natural Gas Installer. Kieran has over 30 years’ experience in the industry and since 2008 has worked alongside firmus energy to connect 250 – 300 customers every year, with the help of his trusty team of eight.

“In my experience, anyone who connects to natural gas from firmus energy, loves it and never looks back!”

Kieran has been working alongside our very own Energy Advisor, Michelle Coleman (locally known as “The Gas Lady”) to identify North Lurgan as a new gas area. Kieran is delighted to be involved in bringing natural gas to his home town and invites all local residents to come along to the Woodville Arms TONIGHT between 5pm-9pm to find out more!


Popular tags

Stay Connected

Sign up to
our Newsletter

Exclusive offers and latest news straight to your inbox!

What kind of business are you?

Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?


With a Pay as You Go card

Do you purchase a top-up card for your energy?


What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.


Large Business

Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *


SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000