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Natural Gas is the heart of our home says Cullybakey Residents

Helena and Ian

After witnessing the benefits of natural gas in their daughter’s home, Cullybackey residents Helena and Ian decided to upgrade their heating from oil to natural gas.

Having received another large oil bill, and tasked with ordering more, the couple started looking into other heating alternatives. Their daughter had recently installed a natural gas system and was very happy with the flexibility and convenience of having their heating and hot water paid for monthly via direct debit as well as never having to worry about topping up.

With a quick phone call they arranged a visit with a firmus energy advisor. Environmentally aware Helena was delighted to hear that switching to natural gas could reduce carbon emissions by up to 50% compared to the previous system.

She said: “When firmus energy’s advisor came out, she was amazing. She explained everything – the process, the benefits and what was involved in switching. I was surprised to hear that natural gas helped reduce carbon emissions by so much. This was an added bonus to for us as we are environmentally aware and we do try and do our bit.”

“The entire installation was done before we knew it. After the meter was put in, our recommended installer came the next day and had everything switched over and finished by 5pm. No dirt, no hassle all I had to do was clear out my hot press!”

A huge plus for us is the instant hot water. We have a busy house and before we switched we were always running out of hot water, forcing us to use the emersion all the time, but now we have access to hot water and heat instantly, whenever we need it! We’ve also noticed how much warmer our heating system gets. When our installer switched over our system from oil to gas they bled all the radiators and cleaned the system meaning it’s now more efficient than ever and saving us money. With a house that is always warm, and water that is always warm natural gas really has become the heart of our home.”

To date, over 95,000 customers have connected to natural gas with firmus energy and are enjoying the benefits that natural gas brings - from constant hot water, to more space in the garden, more efficient boilers to simply being a better choice for the environment. Homes and businesses interested in making the switch to firmus energy natural gas can find out more by calling 0330 024 9000 or visiting


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