Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

Click Here
Select your town (change) We have set your location here.
You can change it at any time by clicking on the link above.

firmus energy announces additional 12.48% price cut for 50,000 customers

firmus energy announces additional 12.48% price cut for 50,000 customers

Natural gas tariff nearly 40% cheaper than September 2019 – lowest rate since 2011

firmus energy today announced a significant 12.48 per cent reduction in natural gas tariffs across its Ten Towns network.

This is the third successive price drop in the last 12 months which means from the start of October the average customer in the Ten Towns network will pay close to 40% less for their natural gas than September 20191.

firmus energy’s domestic customers can expect their typical annual tariff to reduce by £63 per year2 making it it’s cheapest tariff since 2011.

Michael Scott, Managing Director of firmus energy, welcomed the opportunity to make savings for customers. He said:

“We recognise that many households and businesses are facing severe financial uncertainty because of ongoing Covid-19 restrictions, while others will have seen their energy consumption change significantly as a result of working and schooling from home.

“We appreciate the hardship that many of our customers are facing and are committed to providing the lowest possible prices to ensure natural gas continues to be an attractive offering for both domestic and business customers.

“More and more homeowners are seeing the environmental and lifestyle benefits of natural gas which provides instant heat, a constant supply of hot water, peace of mind of never running out and frees up space in the home. It is a much cleaner fuel than oil too so we are witnessing a surge in homeowners, who care about their environmental impact, making the move to natural gas.2

“Today’s announcement will be welcome news to the 50,000 customers we supply in our Ten Towns Network.”

As part of the move firmus energy has issued letters to all its Ten Towns customers to confirm the 12.48 reduction. Customers can expect these in the next couple of days.

The reduction follows consultation with the Utility Regulator, the Consumer Council for Northern Ireland and the Department for the Economy.

Customers who want advice on their natural gas bills or direct debit payments should contact the firmus energy Customer Services team on 0330 024 9000. Information on connecting or switching to firmus energy natural gas can also be found at www.firmusenergy.co.uk.

For free and independent advice on how to save energy please contact NI Energy Advice Line on 0800 111 4455.

Contact Details

For further information, please contact Weber Shandwick on: 028 90 347 312 - kmcveigh@WeberShandwick.com, JStewart@WeberShandwick.com or ashivers@webershandwick.com  

Notes to editors:

1 Prices have dropped by 37% since September 2019.

2 Based on typical Domestic credit customer using 12,000 kWh per annum

3 Natural gas emits 50% less CO2 into the atmosphere than oil

firmus energy is a natural gas distribution and supply company, based in Antrim. Since 2005, firmus energy has connected over 50,000 customers in its Ten Towns network area (outside greater Belfast) and supplies over 100,000 with natural gas across Northern Ireland.

Ten Towns Area

The Ten Towns area includes Antrim, Armagh, Ballymena, Ballymoney, Banbridge, Coleraine, Craigavon (including Lurgan and Portadown), Limavady, Derry~Londonderry, Newry and more than 25 other towns and villages in the surrounding areas.

Greater Belfast Area

Belfast’s tariff rate is currently under review.

 

 

Comments

Leave a Comment

Popular tags

Stay Connected

Sign up to
our Newsletter

Exclusive offers and latest news straight to your inbox!

What kind of business are you?

or
Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *

&

SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000