Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!
Didn't find the information you were looking for? Ask a Question
The response time for reply to your query is 24 hours (Excluding weekends and Bank Holidays). If you have an Urgent Query, please contact our customer services team on: 0330 024 9000
Exclusive offers and latest news straight to your inbox!
Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.
Large businesses spend about £250,000 or less per bill
To give you the most accurate information for your town and county, please enter your postcode below.
Do you receive a monthly bill for your energy usage?
Do you purchase a top-up card for your energy?
All we need is your account number and sort code *
This is the number usually at the top right of your bill or on your connection paperwork†
If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000 † If you don’t have this number, call our switch team on 0330 024 9000
Smell gas? If you smell gas, contact the 24hr NI Gas Emergency Service immediately on 0800 002 001
Smell gas? If you smell gas, contact the 24hr NI Gas Emergency Service immediately on 0800 002 001