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Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm
Got more than one card for your meter? No problem. We can register them all against your meter once you've switched to Firmus Energy. Just bring all your cards to the PayPoint outlet we name in your welcome letter.
One thing to keep in mind: don't top up more than one card at the same time. Leave a few minutes between each top up so everything goes through smoothly.
* This only applies to customers with red Pay-As-You-Go cards. If you have a blue card you will receive a new card around the date of your switch to Firmus Energy.
Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm
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