How do I update my contact details for my electricity account?

Call us on 0330 024 9000 and we’ll update your electricity account details. If your bank details for Direct Debit have changed, tell us those too.

Our phone lines are open Monday to Thursday, 9am to 5pm, and Friday, 9am to 3.30pm.

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Need more help switching to Firmus?

Call us

Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000