How do I contact Firmus Energy about my electricity?

To contact us about your electricity, you can call our local customer service team on 0330 024 9000. Our phone lines are open Monday to Thursday, 9am to 5pm, and Friday, 9am to 3.30pm.

For a power cut, call NIE Networks on 03457 643 643 instead. They’re open 24 hours a day, 7 days a week.