Why do I need to give you details of my local PayPoint?

Updating your Pay As You Go card

To complete your switch to Firmus Energy, you'll need to update the pay-as-you-go cards you use in your meter. Here's how it works:

1. Take your card to your preferred PayPoint outlet.
2. The PayPoint terminal sends a message to the chip in your card, switching you over to Firmus Energy.
3. From then on, you'll be paying Firmus Energy prices for your natural gas.¹

¹ This only applies to customers with red pay-as-you-go cards. If you have a blue card you will receive a new card around the date of your switch to Firmus Energy.