Call us
Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm
Your electricity meter shows short messages when you top up. Here’s what they mean and what to do.
If you see a message that isn’t on this list, please call us on 0330 024 9000.
Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm
Get quick answers from our support team online.
Check out the popular questions.