How can I pay my electricity bill?

If you have a bill-pay electricity meter, you can pay by Direct Debit, by card over the phone.

  • Direct Debit: pay quarterly or monthly. We’ll help you set it up.
  • By card: call our customer service team on 0330 024 9000 to pay over the phone.

Have a keypad electricity meter? You top up your electricity meter instead of paying a bill. See “How can I top up my keypad meter?”.

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Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000