Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Why Choose Us?

Here at firmus energy we believe in putting our energy into lowering the cost of yours.


Competitive prices

Cheaper fuel isn't the only way you can save money with firmus energy

Expert Advice

Our team of energy advisors are always on-hand to help you manage your energy needs.

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We take responsibility

At firmus we regularly test ourselves to make sure we are leading by example with our ethics and values. CORE, an accredited corporate responsibility accolade is our 'prefect' badge for doing good business. 

Market-leading

We rigorously track market intelligence to provide insight into the current trends of global energy

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Switch to firmus energy

With over 111,000 homes and businesses already with firmus energy and a customer satisfaction rate of over 98% you will be in good company when you make the switch. Call us on our Freephone number 0330 024 9000. 

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Local Base, World Scale

firmus energy is part of Equitix. Equitix is a leading investor, developer and long-term fund manager of core infrastructure and energy-efficiency assets in the UK.

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What kind of business are you?

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Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

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&

SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

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If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000