Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Deemed Contract Scheme

For all domestic and non-domestic customers

This is the firmus energy (Supply) Limited (registered company number 05369108) (“firmus energy”) deemed contract scheme, created pursuant to section 12 of the Energy Act (Northern Ireland) 2011 (the “2011 Act”), for the purposes of determining the terms and conditions applicable to contracts which, by virtue of that section, are to be deemed to have been made, as more particularly detailed below (the “Deemed Contract Scheme”).

View Deemed Contract Scheme

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Small Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

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or

Medium or Large Business


Large businesses spend about £250,000 or less per bill

Yes
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or

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What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

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Bank details

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SMP Number

This is the number usually at the top right of your bill or on your connection paperwork†

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If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
† If you don’t have this number, call our switch team on 0330 024 9000