Opening the valve on a quantum meter

First, make sure all your gas appliances are switched off.

  • Insert your gas card into the meter. Press and hold the red 'A' button until the display shows 'release' or 'let go'.
  • Remove the card. After about 30 seconds you'll hear a click. That's the valve reopening.

The display can take up to another minute to change from 'Off' to 'On'. Once it does, reset your boiler and you're good to go.

Still looking for an answer?

Need more help switching to Firmus?

Call us

Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000