Who do I call if I have an electricity power cut?

If your power goes out, you need to call NIE Networks on 03457 643 643. Their lines are open 24 hours a day, 7 days a week. You can also contact them by WhatsApp or Facebook Live Chat.

NIE Networks looks after the electricity network, so they can tell you what’s happening and when your power should be back.

If someone’s life or health is at immediate risk, call 999.

Still looking for an answer?

Need more help switching to Firmus?

Call us

Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000