Think you can smell natural gas at your business?

If you smell gas in your business, or suspect a gas escape, contact the NI Gas Emergency Service straight away. The line is open 24 hours a day.

• Phone: 0800 002 001

• Textphone/minicom: 0800 7314 710*

   

Have these details ready:

• Name
• Address
• Location of where you can smell the gas 

Then follow the advice you’re given and take these steps:

• Turn off the gas supply at the emergency control valve on your meter.
  Open all windows and doors.
  Check that no gas appliances have been left on and unlit.
  Make sure the emergency service engineer can get access.

Please do not:

• Turn the gas back on. The escape must be repaired by a suitably qualified, competent person.
  Smoke or use a naked flame.
  Switch anything electrical on or off, or unplug it.
  Use a mobile phone near the suspected leak.

*The textphone/minicom number only accepts calls from a minicom telephone.