Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Connect to firmus

Enjoy constant hot water all summer without having to heat the house.

Enjoy all the benefits of natural gas this summer

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    Constant Hot Water

    With natural gas, you get all the hot water you want whenever you need it, and you don’t have to turn on your heating during the summer months! Requires a combination boiler.

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    Instant Heat

    “When I need it my house heats up so quickly since I have upgraded to natural gas”
    Anne Crawford, Ballyclare

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    No More Oil Tank

    Take back your garden with natural gas. There’s no need for an oil tank or a hot water cylinder in your hot press, so you can save space inside and out!

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    Natural Gas BBQ’s

    Take advantage of the weather and cook up a storm with a natural gas barbecue - the latest in modern cooking convenience connected to your natural gas supply.

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    Quick Installation

    Most firmus energy Gas Safe Registered Installers can carry out a conversion from oil to natural gas within 1 - 2 days. Sometimes they can even finish the job on the same day!

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    Free Meter Connection

    firmus energy is offering a Free Meter Connection to all new customers this summer! Subject to firmus energy connection policy.

Find out if you can connect

Register your interest now and we will contact you as soon as possible or alternatively call our Customer Enquiry Line on 0330 024 9000

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What kind of business are you?

Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?


With a Pay as You Go card

Do you purchase a top-up card for your energy?


What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.


Large Business

Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *


SMP Number

This is the number usually at the top right of your bill or on your connection paperwork

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
If you don’t have this number, call our switch team on 0330 024 9000