What should I do if I rely on electricity for medical equipment?

If you rely on electricity for medical equipment, you can register with the NIE Networks Customer Care Register. It’s for households that rely on electricity for equipment such as feeding systems, specialist bedding or lifting aids.

If you’re registered, you get priority support in a power cut. NIE Networks will give your call priority, keep you updated and contact you ahead of planned interruptions.

To sign up, contact NIE Networks on 03457 643 643, by WhatsApp, by Facebook Live Chat or online at nienetworks.co.uk.

Still looking for an answer?

Need more help switching to Firmus?

Call us

Monday to Thursday: 9am to 5pm
Friday: 9am to 3:30pm

0330 024 9000