Terms & Conditions - Current Offers
Terms & Conditions – Up to 40% Off (Boiler Replacement Scheme) Plus £150 M&S Gift Card "The Offer".
**The Offer Closes 31st July 2017**
- The Offer is subject to availability for new customers who are Owner Occupiers only and have fully complied with these terms and conditions (each a “Customer”).
- If you are an Owner Occupier and register you interest in natural gas from firmus energy before the 31st July 2017 you can submit your claim for £150 M&S Gift Card regardless of your fuel type or the age of your boiler pending full compliance with these Terms & Conditions.
- A grant from the Boiler Replacement Scheme goes towards the cost of converting your old oil or LPG boiler to a new high efficiency SEDBUK ‘A’ rated natural gas boiler. The amount you receive depends on your total income and the age of your boiler. To receive the full £1,000 grant you must be a Homeowner with a 15 year old oil boiler, live within 30 meters of the firmus energy natural gas network and have a household income of less than £20,000. Grant is part funded by the NI Executive and administered by the Housing Executive.
- For a Customer to avail of The Offer firmus energy must confirm that the property referenced on the GAF (“Registered Property”) is readily connectable to the firmus energy gas network (please see firmus energy connection policy on the website www.firmusenergy.co.uk for more details). The decision of firmus energy shall be final.
- Each Customer must ensure that the full conversion is completed by a Gas Safe Registered Installer and be fully operational in the property referenced on the GAF (Registered Property) and claim made within 63 days of the meter being fitted. Otherwise, the authorisation number shall be void and the Customer shall not be entitled to receive any M&S Gift Cards from firmus energy.
- The Offer will be processed by firmus energy once an Installers invoice is submitted to firmus energy, as agreed with the customer. A Gas Safe Registered Installer invoice must be provided to claim the £150 M&S Gift Card.
- The Gift Card will be sent via recorded delivery to the customer at the registered property only within 30 days of the invoice being received.
- Once the Gift Card has been signed for by recorded delivery (regardless of who signed for it) at the registered address firmus energy does not accept liability for unused/misplaced/lost gift cards.
- M&S Gift Cards last 24 months after being activated/issued by firmus energy beginning on 1st June 2017 (all gift cards will expire 1st June 2019).
- If works commence without appropriate permissions, firmus energy hold the right to withdraw any contributions in relation to The Offer.
- The Offer cannot be used with any other firmus energy offers or any other independent schemes.
- This Offer does not apply to existing customers, landlords, new build properties, NIHE tenants or Housing Association tenants.
- A change in central heating requires Building Control approval. This is the responsibility of the Customer.
- In the event of multiple occupancy properties, it may be necessary to seek a wayleave so that the gas supply may be made available. Wayleaves must be sought by the customer with assistance from firmus energy (a wayleave is permission to lay pipe in someone’s property).
- The maximum liability of firmus energy with The Offer is £150 M&S Gift Cards total.
- These Terms and Conditions may be amended at any time with immediate effect.
- The Offer is available for a limited time only and may be withdrawn at any time without notice.
Terms & Conditions – Up to 40% Off (Boiler Replacement Scheme) Plus 0% APR Representative "The Scheme"
**The Scheme Closes 31st July 2017**
- The Scheme is subject to availability for new customers who are Owner Occupiers/Landlords and have fully complied with these terms and conditions (each a “Customer”).
- 0% APR Representative on the cost of installation can be used in conjunction with the Boiler Replacement Scheme but not the M&S Gift Card offer.
- 0% APR Representative on the cost of installation is available regardless of age of boiler or fuel type including: LPG, Solid Fuel, Economy 7 or no heating system.
- A grant from the Boiler Replacement Scheme goes towards the cost of converting your old oil or LPG boiler to a new high efficiency SEDBUK ‘A’ rated natural gas boiler. The amount you receive depends on your total income and the age of your boiler. To receive the full £1,000 grant you must be a Homeowner with a 15 year old oil boiler, live within 30 meters of the firmus energy natural gas network, and have a household income of less than £20,000. Grant is part funded by the NI Executive and administered by the Housing Executive.
- 0% APR Representative is administered by 0% APR Representative Installers who are authorised and regulated by the Financial Conduct Authority. For a list of these installers visit www.firmusenergy.co.uk/home/help-advice/none/switching-to-firmus-energy/choosing-a-natural-gas-installer.
- 0% APR Representative on the cost of installation is available on boiler installations up to the value of £2200 with no deposit required. Any additional cost above £2200 must be paid by the customer. Representative example: Total credit £2200 (0% fixed), 36 monthly payments of £61.11. Total amount payable £2200. Other options may be available.
- The boiler installation must be completed by a Gas Safe Registered Installer.
- It is the Installer’s responsibility to claim the 0% APR Representative scheme from firmus energy within 63 days of the meter fit (Authorisation no. required from firmus energy). If the Installer fails to do so, the offer shall not apply.
- The Scheme does not apply to existing customers, NIHE tenants or Housing Association tenants.
- A credit check may be required. The Scheme shall not apply if you fail a credit check for any reason.
- Details of loan provided by 0% APR Representative are available on request from the Installer.
- firmus energy shall not be liable for (i) any failed credit check, (ii) any failure by the Installer to claim any offer on behalf of a new customer or for in delay in doing so, (iii) any failure of the Installer to comply with The Offer, or (iv) gas being unavailable to your property.
- The liability of firmus energy shall be limited to the fullest extent permitted by law.
- The Scheme cannot be used with any other firmus energy offers or any other independent schemes.
- Customer must be burning firmus energy natural gas before claiming The Scheme. This should be evidenced by a meter read or Pay As You Go top up.
- No payment shall be made to any Installer or new customer in lieu of The Scheme.
- These Terms and Conditions of The Scheme may be amended at any time with immediate effect.
- The Scheme is available for a limited time only and may be withdrawn at any time without notice.
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If you enter into an agreement with firmus for the supply of natural gas then the terms and conditions of that supply agreement with us will govern the supply of natural gas by us to you.
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