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Guaranteed Standards of Service

Greater Belfast- firmus energy Supply Notice of Rights

  • Publish Date: 8th Jan 2018
  • Author: Regulation & Pricing

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Summary

Greater Belfast- firmus energy Supply Notice of Rights

“This document explains the individual standards of performance you can expect from firmus energy Supply Ltd (firmus energy) and outlines the compensation you could receive if we fail to deliver these standards. The document has been written in accordance with the Gas (Individual Standards of Performance) Regulations (Northern Ireland) 2014, and is effective from 1st April 2014. firmus energy’s vision is to become Northern Ireland’s 1st Choice energy provider for Industrial, Commercial and Domestic customers. We aim to do this by simply putting our customers first.”

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