Businesses urged to sign up to online billing - Postal strikes confirm online as best option
With the recent postal strikes causing upheaval across the country, firmus energy has called on more businesses customers to take advantage of online billing. firmus, which supplies natural gas and electricity to businesses throughout Northern Ireland, and supplies natural gas to domestic customers in ten NI towns*, was the first energy provider in the province to introduce online billing for both business and domestic gas users over a year ago.
According to Neil Holland, Head of Sales and Marketing at firmus energy, its online facility has proved to be exceptionally popular with business owners. "There are so many benefits associated with online billing that it really is common sense for both us as an energy provider and for our customers. Firstly, it enables the customer to have up-to-date access to their account information whenever they need it, allowing them to track their historic gas usage. Secondly, it offers environmental benefits, as online billing means less waste. Thirdly, it offers customers increased peace of mind in terms of managing their gas bills - particularly relevant given the upheaval caused by the postal service strikes."
firmus energy has recently launched a gas tariff offer for Greater Belfast, guaranteeing small business users savings of up to 7.5%** against Phoenix's prices. The company already supplies a significant number of larger industrial customers in Belfast, and although the new offer was only announced last month, dozens of small and medium sized businesses are signing up for the savings every week. "We have been bowled over by the interest in our offer for small businesses, who are keen to take advantage of our keen pricing and superior customer service. What customers want are easy to understand, accurate bills and our customer friendly online billing facility is proving to be a big attraction. With postal strikes set to impact most significantly on smaller businesses, online billing offers a reliable and effective solution for busy managers and business owners as we move into the winter season.
"firmus was delighted to lead the way in Northern Ireland by offering online billing to all of our gas customers. We are committed to bringing real competition and innovation to the market and are continually looking at new ways to offer added value to our customers. We are confident that our well-proven billing systems, along with competitive pricing and excellent customer service standards, will encourage more businesses to make the switch to firmus," Neil concluded.
For further information please contact Michelle Rice/Claire Bonner at Morrow Communications on 02890 393837 or email m.rice@morrowcommunications.com / c.bonner@morrowcommunications.com
