your bill explained
Please hover over the red numbers for an explanation of that part of the bill.
The first date of the current billing period (date of meter read or estimate).
The last date of the current billing period (date of meter read or estimate).
The date your bill was issued.
Your customer account number.
Your name and address.
Your meter number.
Your present and previous meter readings are shown. If the figures shown are followed by an 'A', an adjustment has been made to the previous bill. A 'C' denotes a customer self read. An 'E' indicates an estimated reading.
Your present and previous meter readings are shown. If the figures shown are followed by an 'A', an adjustment has been made to the previous bill. A 'C' denotes a customer self read. An 'E' indicates an estimated reading.
The figure represents the number of units in cubic meters m3 which you are being billed for.
The conversion factor used to convert the gas from cubic meters to kilowatt hours (kWh).
The figure in kWh for which you are being billed.
The band which you are being billed up to 2,000 kWh. If you use less than 2,000 kWh you will be billed a minimum gas usage charge of £15 per quarter + VAT.
The band which you are being billed at over 2,000 kWh.
VAT charged to account @ 5%.
The date when you should pay your bill or the date your variable direct debit will be debited. If you are paying by monthly direct debit, this will say 'd/d'.
The total amount owed.
This is the bank giro that you can use to pay your bill.

